Frequently Asked Questions (FAQs)

Proactive maintenance for your home not only addresses issues before they become major problems; it also ensures the longevity, safety, and efficiency of your property. Here’s why it’s crucial:

• Prevent Major Repairs: Proactive maintenance helps you identify and address minor issues before they escalate into costly repairs. By keeping up with regular inspections and upkeep, you can avoid the more significant problems that arise from neglect.
• Enhance Home Value: Regular maintenance can enhance the value of your home. A well-maintained property is more appealing to potential buyers and can fetch a higher resale price compared to a home with visible wear and tear.
• Improve Safety: Regular checks can help identify potential safety hazards, such as faulty fire and carbon monoxide alarms, expired fire extinguisher, leaky gutters that could be a slip hazard . Addressing these issues proactively ensures a safer living environment for you and your family.
• Boost Efficiency: Proper maintenance of systems like HVAC, weatherstripping of doors and windows can improve their efficiency, reducing energy consumption and lowering utility bills.
• Preserve Aesthetic Appeal: Proactive care keeps your home looking its best. Regular upkeep prevents deterioration of paint, landscaping, and other elements that contribute to your home’s curb appeal.
• Reduce Stress and Inconvenience: Dealing with major repairs or emergency issues can be stressful and disruptive. Proactive maintenance helps you stay ahead of problems, minimizing unexpected disruptions and giving you peace of mind.

At Limebricks, we’re committed to helping you maintain your home efficiently and effectively.

Limebricks offers a variety of  maintenance plans to address different needs. For those who are well versed with home maintenance but want help with self directed maintenance tasks, repairs, odd jobs and projects, our Flex plan may be a great fit. For homeowners who need all proactive home maintenance, small fixes and big jobs around the house taken care of, our Essentials plan is a perfect match. See what’s included in different plans here.

Home insurance protects homeowners financially against damages caused by things like fires, storms, thefts and other unforeseen events. They typically have significant deductibles and pay for repairing large damages to the house. Limebricks maintenance plan helps homeowners keep their property in good condition and save cost of expensive repairs by preventing damages due to neglect and extending the life of home appliances and equipment.

Home warranty covers repair of major systems and appliances that fail due to normal wear and tear. It typically involves a co-pay and has several limitations on coverage. Also, warranty companies are incentivized to limit what is covered and deny claims. Limebricks home maintenance plan provides regular upkeep to prevent unexpected damages, extend the life of the appliance like HVAC and includes services like pest control to keep the home in good condition for your enjoyment.

Limebricks technician will bring basic parts like nails, screws etc., for parts that are specific to your job like water filters, furnace filter, batteries etc., you have the option of providing yourself or having us bring those. We will check with you at the time of scheduling, and these will be charged to you. For bigger parts like water heater, you have the option of ordering them yourself, or we can purchase and/or pick them up for you for a small fee to cover the time and fuel cost.

Every Limebricks yearly maintenance plan comes with 8 hours of handyperson hours, which can be used for small repairs and improvements like changing sockets, repairing faucets, garbage disposal, installing ceiling fans and hanging holiday lights etc. See full list of sample tasks here. If a job requires a specialist like plumber, electrician or HVAC professional, your service manager will let you know and send you the person as part of our concierge service.

Limebricks plans are available in several east bay cities and we are quickly rolling out to additional cities in the bay area. Please enter your city here to check availability.

Yes, we only send personnel who are qualified for the job and meet all state licensing requirements. They are covered for liability insurance and worker compensation.

We have a stringent vetting and hiring process, we only hire technicians with years of experience in the trade and are customer focused. We enable them to excel in their job through ongoing training, providing technology and peer support. We collect customer feedback after every job, using it to constantly improve our service.

You service manager will be happy to work with you on any renovation projects. We will be able to provide you with skilled plumbers, electricians, HVAC specialists and handypeople for your job. For other jobs like roofing, framing etc., your service manager will be able to connect you to Limebricks vetted preferred providers.

No, it’s not just HVAC companies that recommend annual AC service. While they have a vested interest in keeping your unit running smoothly, there’s a strong consensus among energy experts, homeowners associations, and even government agencies about the benefits of regular maintenance.
Here are some additional sources that support annual AC service:

• Energy Star: A government-backed program that promotes energy efficiency often recommends annual AC tune-ups.
• Homeowners Associations (HOAs): Many HOAs have maintenance guidelines that include regular AC inspections.
• Energy Efficiency Experts: Professionals who specialize in energy conservation frequently advise on the importance of preventive maintenance for HVAC systems.

Ultimately, the decision to service your AC annually is yours. However, considering the potential benefits in terms of energy savings, longevity, and avoiding costly repairs, it’s a wise investment.

Annual water heater service ensures the longevity, safety, efficiency and consistent performance. It includes:

• Inspection: A thorough inspection of the water heater unit is performed to identify any signs of wear, corrosion, or leaks. This includes checking and changing the anode rod as needed, which helps prevent tank corrosion. It also involves checking the pressure and temperature relief valve, burner element and thermostat for proper function and safety.
• Flushing the Tank: Sediment can accumulate at the bottom of the tank over time, which can reduce heating efficiency, water quality, cause scaling and potentially damage the tank. Flushing the tank involves draining the water heater to remove sediment and debris.

The concierge service is a One-Stop Solution for All Maintenance and Repair Needs. Our service is designed to make your life easier by providing you with a dedicated concierge who will handle all your maintenance and repair requests. Whether you need routine maintenance, emergency repairs, or simply have a question about your home, our concierge is here to assist you with all things concerning your home maintenance and repair.

The concierge service can help you with all kinds of home maintenance and repair tasks. Whether you need a handyman for some minor repairs or improvements, or a plumber to replace your water tank or an HVAC professional. Our concierge service connects you with trusted and cost competitive service professionals who are available at your convenience. No more searching for different contractors, trading off pricing v/s quality or dealing with multiple invoices. Simply reach out to your concierge, and they’ll take care of everything for you.

We understand that emergencies can be exasperating, be it a water leak or a misbehaving fire alarm. In case of emergencies, your Service Manager will work with you to get you assistance as quickly as possible. Our number one priority is helping homeowners, and we take our subscribers’ emergencies seriously. We’ll do everything we can to get you the help you need during emergencies.

Regular Home maintenance involves different activities that need to be done at different frequencies at specific times throughout the year. Annual plan allows us to ensure that we are able to cover these maintenance tasks in a planned way that fits your needs. It also allows us to bring you extensive savings compared to what you would need to pay for individual jobs through visibility into future utilization and scale of work.

You can provide us with a credit card or your bank checking account details for the plan which will be billed annually or monthly depending on the payment plan you choose.

If you authorize us to procure the parts at scheduling time, we will charge for the parts at cost and provide you the statement in email. The payment method on file will be billed.

If the job requires a specialist like a plumber or electrician, your service manager will work with you to provide an estimate. On job completion, you will be sent a statement through email, and the billing method on file will be charged. When your service manager connects you to a preferred provider for specialized projects like new roofing, complete home flooring etc., the provider will directly collect the payment from you.

You can cancel anytime, we will charge at the following list price for tasks you have already utilized from the plan and refund the remaining amount.